Knowledge Base / WebOrion™ Monitor/Why am I getting inconsistent screenshots on WebOrion™ Monitor?

Why am I getting inconsistent screenshots on WebOrion™ Monitor?

If your site has many dynamic elements, such as carousels, popups and advertisements, you may sometimes encounter inconsistencies in the screenshots that are taken by the WebOrion™ Monitor. There are two ways to solve this issue.

 

Option 1: Increase Screenshot Delay

You can try increasing the Screenshot Delay setting for the webpage to see if it solves the issue. If your screenshots appear to be taken whilst the page is still loading, increasing the screenshot delay will increase the amount of time that the WebOrion™ Monitor will wait before taking the screenshot.

This is useful for sites which have dynamic elements appearing after the page has been loaded, such as popups.

 

Option 2: Exclude the region from monitoring

Another option is to use Selective Monitoring, where you can drag-and-drop to select regions to explicitly select regions to be monitored on the page. You can exclude the region by selecting only regions that you are interested in monitoring.

This is useful for sites which have elements that may randomly change over time or are constantly moving, such as advertisements or video backgrounds.

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